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Moz Q&A is closed.

After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

Unanswered Questions

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  • Unsolved

    roger-bot crawl error

    Hi, We're trying to get MOZ to crawl our site, but when we Create Your Campaign we get the error:
    Ooops. Our crawlers are unable to access that URL - please check to make sure it is correct. If the issue persists, check out this article for further help. robot.txt is fine and we actually see cloudflare is blocking it with block fight mode. We've added in some rules to allow rogerbot but these seem to be getting ignored. If we use a robot.txt test tool (https://technicalseo.com/tools/robots-txt/) with rogerbot as the user agent this get through fine and we can see our rule has allowed it. When viewing the cloudflare activity log (attached) it seems the Create Your Campaign is trying to crawl the site with the user agent as simply set as rogerbot 1.2 but the robot.txt testing tool uses the full user agent string rogerbot/1.0 (http://moz.com/help/pro/what-is-rogerbot-, rogerbot-crawler+shiny@moz.com) albeit it's version 1.0. So seems as if cloudflare doesn't like the simple user agent. So is it correct the when MOZ is trying to crawl the site it uses the simple string of just rogerbot 1.2 now ? Thanks
    Ben Cloudflare activity log, showing differences in user agent strings
    2022-07-01_13-05-59.png

    Moz Pro | | BB_NPG
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  • redirect chain redirect

    What is the difference between "document" and "object" moved redirect errors? I'm used to see "object moved" as a redirect chain issue that needs to be fixed, but this week my report contained a "document moved" redirect chain issue. And it's on our homepage. Looks like it might be a HTTP versus an HTTPS issue.

    Reporting & Analytics | | Kate_Nadeau
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  • Unsolved

    matrix

    Hello We are going through the exercise of keyword matrix and want to know if we can get someone to listen in for 5-10 min to make sure we are on the right track. Thank you - Brad

    Product Support | | B2daGz
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  • Unsolved

    payment

    Hello, We noticed that MOZ tried to charge our credit card, while we are on Trial period until today. We decided to cancel the subscription (until our budget grows and come back). The tool is great, but it currently is too expensive for our business. We enjoyed the trial period and will surely come back when our business can afford it!! Thanks!

    Getting Started | | intenseed
    0
  • Unsolved

    schema markup schema local seo technical seo

    Hello! I've been having a hard time finding an answer to this specific question so I figured I'd drop it here. I always add custom LocalBusiness markup to clients' homepages, but sometimes the client's website provider will include their own automated LocalBusiness markup. The codes I create often include more information. Assuming the website provider is unwilling to remove their markup, is it a bad idea to include my code as well? It seems like it could potentially be read as spammy by Google. Do the pros of having more detailed markup outweigh that potential negative impact?

    Local Website Optimization | | GoogleAlgoServant
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  • meta tags seo

    Hello, I am doing SEO for my business website. I am trying to generate Meta Tags here
    https://webdrop.ca/seo-tools/meta-tag-generator What should I enter for "Search engines should revisit this page after ". We are not going to change content on daily basis. 7 Days or 30 days are good enough?

    On-Page Optimization | | webdropyyc
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  • navigation breadcrumb trail breadcrumbs ux seo

    Hi Mozzers... I'm working on a Shopify site - it is polyhierarchical with multiple parent categories for each product. Not uncommon with Shopify because of issues with faceted nav on that platform. The problem is that defining ONE breadcrumb trail back to the homepage, it works against UX, as people will be wanting to go back to the previous search results, primarily, to revisit the parent category specific search (this is an ecommerce site with a huge number of products). So heaven knows what to do. I could do: (1) Home / Product to avoid the issue. Not very good for UX though as where is the previous category page (where more than likely a product search was carried out). (2) Home / Specific Previous Search Page - Parent Category / Product (if that is possible without upsetting SEO performance - I don't think it is - but any advice is welcome) (3) or I could define one specific path and also include: Return to Previous Page / Search as a separate clickback link outside of but adjacent to the breadcrumb trail (I think Macy's used to do that): https://baymard.com/blog/ecommerce-breadcrumbs The problem with defining a specific path is it flys in the face of UX in the context of this site! Although of course defining one path seems to be best practice for SEO. Any help would be gratefully received! Thanks a million, Luke

    Intermediate & Advanced SEO | | LukeRow
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  • serp features

    I came across this SERP Feature in a search today on a mobile device. It does not show for the same search query on desktop. What do we know about this "Shops" SERP feature? shops-blur.jpg

    SERP Trends | | seoelevated
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  • seo wordpress

    Hi all, For context, I'm trying to Silo my content more efficiently. I've just moved all content into their own SILO'd categories and removed them from duplicate categories. As such, posts now sit only in 1 category. My question here is: Should my posts be showing in both the parent category and its sub category or just the sub-category? I've currently got this only showing in the sub-categories it's relevant to. For example:
    Post name: Shimano Fishing Rod Review
    Parent Category: Fishing Rods
    Sub Category: Shimano And the post only shows inside the Shimano Category

    On-Page Optimization | | xtrapsp
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  • Not a techie here...maybe this is to be expected, but ever since one of my client sites has switched to TLS 1.3, I've had a couple of crawl issues and other hiccups. First, I noticed that I can't use HTTPSTATUS.io any more...it renders an error message for URLs on the site in question. I wrote to their support desk and they said they haven't updated to 1.3 yet. Bummer, because I loved httpstatus.io's functionality, esp. getting bulk reports. Also, my Moz campaign crawls were failing. We are setting up a robots.txt directive to allow rogerbot (and the other bot), and will see if that works. These fails are consistent with the date we switched to 1.3, and some testing confirmed it. Anyone else seeing these types of issues, and can suggest any workarounds, solves, hacks to make my life easier? (including an alternative to httpstatus.io...I have and use screaming frog...not as slick, I'm afraid!) Do you think there was a configuration error with the client's TLS 1.3 upgrade, or maybe they're using a problematic/older version of 1.3?? Thanks -

    Technical SEO | | TimDickey
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  • Hello, Mozzers!
    I noticed something peculiar in the robots.txt used by one of my clients: Allow: /wp-admin/admin-ajax.php What would be the purpose of allowing a search engine to crawl this file?
    Is it OK? Should I do something about it?
    Everything else on /wp-admin/ is disallowed.
    Thanks in advance for your help.
    -AK:

    Technical SEO | | AndyKubrin
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  • will critical error in wordpress to increase memory limit affect seo rankings?

    Intermediate & Advanced SEO | | gamstopbet
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